View Full Version : Advice needed
11-06-2008, 01:56 PM
Originally purchased a 160-P - Arrived DOA - exchanged two more times for DOA units. then got one that worked. Shortly after, it fried. Simon let me exchange it for a ForceCut LP-50D, and a Tig 200.
The Tig 200 has worked well and has been used several times on small jobs. Yesterday my ForceCut LP-50D literally exploded the forth time I used it.
I called Simon today and he gave me the option of a replacement ForceCut LP-50D, or exchange both units for a new and improved 160-P. I really would like the ability to weld aluminum but am shy about the 160-P.
Any advice or experience you can share would be greatly appreciated.
11-06-2008, 02:42 PM
So THREE DOA machines and TWO that died after a little use... I'd be after a refund + expenses for my wasted time and take my money elsewhere (actually that's a lie, i'd have lost patience on the second DOA machine)
11-06-2008, 02:48 PM
It is frustrating.
11-06-2008, 03:02 PM
Why should you suspect the next unit will be different?
Hats off to seller, I'm sure he is doing his best, but a guys got to weld and you can't do that with a DOA unit.
I think I would look for cash eat what losses I had to and go with something else, even good used equipment.
Maybe if you want to be nice guy tell seller up front last chance this next unit works or money back no discussions.
11-06-2008, 04:04 PM
We are sorry for your troubles. Currently, our 160P machines with the Pilot Arc starting technology are a lot more reliable.
The 160p machines sold at your time of purchase were 1st generation units. We are constantly improving product and service quality.
We will replace, test, and make sure your unit is running perfectly and packed perfectly.
We apologize for any troubles you may have had.
11-06-2008, 04:12 PM
Hi Simon ,
Just a quick note that DHL picked up the package just awhile ago.
Hi Ya Magnetic
Glad to see that your getting a better product. The pictures you posted looked like what I hsve been going thru with the ForceCut LP-80 amp plasma Cutter.
11-06-2008, 05:37 PM
We will let you know when it arrives!
vBulletin® v3.8.7, Copyright ©2000-2013, vBulletin Solutions, Inc.