I think craftsman is getting to be just another cheap made POS. On top of that I had a problem sat returning a tape measure. I bought the first one quite a while back because they had an unconditional return policy on them. I've carried several back and had them replaced but sat I was informed that I hadn't been getting them replaced because they haven't done that since the tapes went from yellow to red. I told them BS I've carried a bunch back since then with no trouble. The old man told me that the only way they replaced them was if the case was broke or the mechinism was messed up and my blade was broke which they wouldn't cover. Keep in mind that when I bought that first one it had a unconditional return on it. So I go to the parking lot, run over the tape and carry it back in. The old man acted like he got mad and said no and asked if I wanted to speak with the manager. Hell yes I do!!! That jack *** wouldn't give me one either, I told him that's ok, another sears will take it back and walked out mad as hell. OK, my rant is over. Has anyone else had this trouble or is it just me?