[Mrgto]

Apparently as responsive as their telephone support.

 

[tapwelder]

I have not had difficulty contacting them or communicating with them via phone.

I just want the free wire they said came with every MiG welder. It was even pictured on the online flier for my welder.

 

[Brand X]

It's a 2lbs of .030.. Aristo wire.. It's good wire, but might not be worth raising your cortisol level over it..:laugh:

 

[tapwelder]

Perhaps you are correct, however, I am old, been in business 25 yrs. If I made a blunder, as ESAB and Baker’s Gas I would definitely try to make it right. As a multi time customer of both parties, I would think they would respectfully offer something better than they did. ESAB told me to go back to Baker’s Gas and Baker’s Gas said I received the wire. Then ESAB said oh, we are offering it with that machine… disregard the claims in the video and flier.

Actually they both made corrections to their listing and warranty as a result of the issue I brought to their attention.

 

[Rondo]

Perhaps you are correct, however, I am old, been in business 25 yrs. If I made a blunder, as ESAB and Baker’s Gas I would definitely try to make it right. As a multi time customer of both parties, I would think they would respectfully offer something better than they did. ESAB told me to go back to Baker’s Gas and Baker’s Gas said I received the wire. Then ESAB said oh, we are offering it with that machine… disregard the claims in the video and flier.

Actually they both made corrections to their listing and warranty as a result of the issue I brought to their attention.

Bakers cost on that spool is about $1.90. Funny they would alienate a customer over that. Bakers should have contacted the ESAB rep and he would have likely gave you a 10# for the mix up. At least that's how I used to operate.

 

[r3vrsEngnr]

its the principle, i get it. unfortunately, as i am finding out, ESAB is the type of company that has no business ethics. it's basically "shut up, fool" after you've given them your money.

 

[cornchip]

bakers gas botched one of my orders so i went else where. they lost about 10G. ill never spend another penny there

 

[Lis2323]

I purchased from Bakers Gas because they had a website that advertised in Canadian funds which I later discovered did not equate at all to being cross-border cooperative.